Role-Based Design

For Patients

Review your prescription, pay securely (or have clinic-pay handled automatically), and follow status through pickup or delivery. Payment is handled inside the same portal. No separate payment link from a different tool.

Your prescription

Rx #54321

Compound prescription

Hydrocortisone 10mg Cream

30g · 2 refills available · Prescribed by Dr. Reyes

Payment

Paid · $47.50

Method

Clinic-pay applied

Delivery status

Ordered

Compounding

Ready

Delivered

The Problem

Patients Shouldn't Need Three Tools to Pay for One Prescription

Separate payment links, no status visibility, and calling the pharmacy to ask "where is my order" make the patient experience frustrating.

Today

Payment link arrives with no context about the prescription

No visibility into whether the order was received or started

Call the pharmacy to ask when pickup or delivery will happen

Clinic-pay scenarios require manual coordination with the patient

Refill requires starting over with a new payment in a different tool

With FullStackRX

Review what was prescribed, dosing, and cost in one place

Pay securely or have clinic-pay handled automatically

See real status: ordered → being prepared → ready for pickup

No phone calls needed to check on progress

Refills stay connected to the original order and payment method

What patients get

One Flow: Review, Pay, Track

Prescription clarity

See exactly what was ordered, how to take it, and what it costs before paying.

Secure payment

One checkout tied to the prescription. Clinic-pay resolves automatically when applicable.

Real-time status

Track from ordered to being prepared to ready for pickup or shipped.

FAQ

Frequently Asked Questions

In a connected workflow, patients pay through a secure checkout tied directly to their prescription. They review what was prescribed, see the cost, and pay in one step. If the clinic covers payment, it resolves automatically without the patient needing to do anything.

Patients see real status updates as their order progresses: ordered, being prepared, ready for pickup or shipped. They do not need to call the pharmacy for updates because status flows back to them automatically through the same connected workflow.

Clinic-pay is handled automatically when it applies. The payment resolves on the same prescription record, and the patient still sees their order and its status without needing to do anything.

No. Order status flows to the patient portal automatically as the pharmacy progresses the order. Patients see when their compound is being prepared and when it is ready for pickup or shipped.

See the patient experience in action

Book a 30-minute walkthrough to see how patients review, pay, and track compound prescriptions.